Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Reporting to the Assistant Director Network Engineering, the Network Engineer provides network and voice system installation, problem determination, resolution, configuration, and needs analysis to support the use of technology by faculty, staff, and students.

The engineer provides support for all aspects of the various University data center facilities and communications closets. The engineer works with other staff including application development and security.

This position may require occasional evening, weekend, and holiday hours.

Implements cutting-edge technologies designed by the infrastructure team, ensuring seamless integration and alignment with organizational objectives.

Configures network switches, VPNs, optical hardware, and Software-Defined Networking (SDN) systems to optimize performance and security across the network infrastructure.

Conducts research on emerging technologies to support data, Voice over Internet Protocol (VoIP), conferencing systems, and WiFi, providing insights and recommendations for future technology adoption.

Deploys wireless network infrastructures and provides recommendations for system enhancements to ensure optimal operation and coverage across campus.

Recommends IT solutions to address business and management challenges, leveraging technical expertise to enhance operational efficiency and meet organizational needs.

Provides support for the university’s building management systems, collaborating with stakeholders to ensure seamless integration and functionality.

Acts as a functional expert, planning and executing major aspects/components of projects, and providing technical guidance and expertise to team members to ensure successful project delivery.

Monitors and analyzes data to improve system performance, identifying areas for optimization and implementing solutions to enhance network efficiency.

Monitors network usage and security issues, proactively identifying and mitigating potential threats to network infrastructure and data integrity.

Deploys patches to mitigate any threats to systems, ensuring timely updates to protect against vulnerabilities and maintain system security.

Responds to issues affecting the network architecture, diagnosing and resolving technical issues promptly to minimize downtime and maintain network reliability.

Supports ticket resolution associated with the network architecture, providing technical expertise and assistance to resolve issues and ensure timely resolution.

Contributes to evaluating resource requirements for projects, reviewing and validating data, and making recommendations to optimize resource allocation and utilization.

Communicates project status, progress, and impact to management, and resolve issues in a timely manner to minimize disruptions and ensure project success.

Participates in weekend coverage as needed to support network operations and maintenance activities, ensuring continuous availability and reliability of network services.

Identifies critical success factors for test plans, ensuring comprehensive testing and validation of network solutions to mitigate risks and ensure reliability.

Stays informed of current industry trends and best practices, applying knowledge to enhance network infrastructure and support strategic decision-making.

Bachelor’s Degree in a computer related field; or in lieu of the degree, minimum 4 years of relevant experience.

Experience with Routers, switches, hubs, access points, modems, and gateways.

Experience using Diagram tools such as lucidChart and Visio.

Working knowledge of Network protocols such as TCP/IP, OSI model, and DNS; HTTP, FTP, SMTP, SNMP and DHCP.

Working knowledge of network architectures such as WAN, LAN, VLAN, and WLAN.

Working knowledge of Routing protocols such as OSPF, BGP, RIP, and EIGRP.

Familiarity with security standards like SSL/TLS, SSH, and Wi-Fi Protected Access (WPA)..
Understanding of cabling for various applications such as Ethernet, fiber optics and coaxial.

Ability to diagnose and resolve complex network issues using tools like packet analyzers, Wireshark, and network monitoring software.

Familiarity with network management tools such as SolarWinds, WUG.

Knowledge of IP Addressing and Subnetting

Experience with design, operations and management in Aruba network environment (LAN and Wireless).

Working knowledge of network test equipment.

Working knowledge of wide area communications using optical systems

Ability to handle sensitive organizational issues with tact, diplomacy, and confidentiality

Working knowledge of Optical systems (Passive and active DWDM); VoIP and other real time applications; SDN; Laser and long haul rf systems; Firewalls and VPN

Experience Supporting complex systems architectures, specifications and applications

Resource acquisition and management

Execution of project plans and delivery of results

Analytical/problem solving and technical skills

Customer service experience

Ability to interact professionally with staff, faculty and students

Work experience and validated training with IT certification will be considered.

Fordham University is committed to excellence and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.